Shipping policy
Shipping Policy
Farrar Trading Ltd, trading as Toy Drop UK
Dispatch times
All orders are packed and dispatched by our team within 1-2 business days of order confirmation. Orders placed on weekends or UK bank holidays will be processed on the next business day.
Delivery couriers
We use a range of trusted UK couriers, including Royal Mail and other major carriers, to ensure the most reliable and cost-effective delivery for your order. The courier used may vary depending on parcel size, weight, and delivery location.
Delivery timeframes
Once dispatched, most UK orders arrive within 2-4 business days. While we aim for prompt delivery, timeframes are estimates and not guaranteed, as final delivery is managed by our courier partners.
Shipping costs
- Free UK shipping on all orders over £25
- Standard shipping charges apply to orders under £25, calculated at checkout based on weight and delivery location
Order tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available, so you can follow your parcel's progress.
Delayed or missing parcels
If your order hasn't arrived within the expected timeframe, please contact us at hello@toydropuk.co.uk and we'll investigate with the courier on your behalf.