Orders are dispatched within 1-2 business days, with delivery typically taking 2-4 business days after that. See our Shipping Policy for full details.

Currently UK only

Yes — every product we sell is a genuine, authentic item sourced through legitimate suppliers or directly from the brand. We don't sell replicas or unauthorised imports.

Contact us at hello@toydropuk.co.uk with your order number and a photo of the issue, and we'll sort a replacement or refund in line with our Refund Policy.

If your order hasn't been dispatched yet, contact us as soon as possible and we'll do our best to amend or cancel it. Once dispatched, our standard Refund Policy applies.

See our Refund Policy for the full process, timeframes, and conditions.

Yes — free UK shipping on all orders over £25.